About Us
IL Bagno is the regional distributor for the world’s leading manufacturers of sanitary ware and other interior solutions. We excel in the provision of total interior solutions, creating unique and innovative interior themes for both the residential and commercial markets. Incorporated in Nigeria as a private limited liability company, under the name ‘Black Pelican Ltd’ on the 11th of November 2003, we commenced operations in May, 2004
Our Vision
Our vision is to be the foremost interiror solutions provider in Nigeria. Our vision is underscored by our resolve to represent only the leading manufacturers of sanitary fittings, kitchen, tiles, doors and other interior solutions all over the world. We are confident that this vision would be realized in the short run, given our track record of spectacular growth in market share in our years of operation.
Our Mission
We provide total interior solutions with the highest level of professionalism to give our clients maximum satisfaction, relaxation and wellness.
Our Core Values
Integrity
Continuous Learning
Customer Satisfaction
Teamwork and Respect for others
Professionalism
Diligence
Our Brands
We offer sanitary fittings, kitchen, tiles, doors, and other interior solutions from the world's leading product brands in the market. Our competitive edge also lies in our deep and unrivaled knowledge and understanding of these products.
At IL Bagno, we believe that in addition to its utilitarian significance, your space should provide a relaxing atmosphere, reflecting the taste, personality and lifestyle of our customers; hence our interior solutions provide the mood and warmth that transform an anonymous interior into a place of elegance - a sanctuary. Before now, the discerning user had little choice in the selection of appropriate fittings to accommodate both functionality and elegance in their space. Today, IL Bagno presents that choice!
At IL Bagno, we constantly update our skills and processes to meet the needs and expectations of our increasingly discerning clients and stakeholders. This underscores the enormous and consistent customer confidence, loyalty and support we enjoy - the fulcrum of our leadership role on the design landscape.
Our Service Culture
We are driven by an inexorable quest for leadership in global design and passion for excellence in customer service delivery. To us, excellence means innovative, convenient, timely, and error-free customer services. Our culture of excellence is the magic wand behind our outstanding corporate performance since incorporation. Service and after-sales care are key features of our Mission Statement.
Our Technology
In our bid to assure service excellence and customers' satisfaction, we have made huge investments in our processes and systems by installing and upgrading our information and communication technology platforms to the highest global standards
Our People
Our highly professional, exceptionally trained, and motivated workforce have a deep understanding of our products and our customer businesses, to respond swiftly with solutions and truly delight them. We are truly professional, innovative, and resilient.
